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Phone Number (517) 300-2546
Logo for Granada Apartments, Jackson, Michigan
Logo for Granada Apartments, Jackson, Michigan

Frequently Asked Questions at Granada Apartments

1. What will you do to prepare my apartment before I move in?
We perform needed maintenance, paint, clean, and clean carpets.
2. Do you have on-site maintenance?
Yes
3. An item in my unit needs repair. How do I get help?
You can make the request through resident services or call the office.
4. How are maintenance issues handled?
Maintenance issues are handled in the order in which they are received with any emergency maintenance needs taking precedence.
5. Do I have to be present for a service technician to perform work?
No
6. What happens if I am locked out?
Call the office or after hours emergency maintenance.
7. Am I allowed to decorate the apartment without penalty?
Yes, hanging pictures and other decorations is encouraged! If you would like to paint your apartment you will need to check with the Property Manager first.
 
Amenities
1. What amenities does the property offer?
Pool, emergency maintenance, grills, and picnic tables.
2. During which time periods are the pools and decks available for use?
Memorial Day Weekend to Labor Day
3. Is parking available?
Yes
4. Where are the washer and dryer/hookups?
There are laundry facilities in every building.
5. Is your community pet friendly?
Yes
6. What are the fees associated with having pets?
$150 Pet Fee and $20 per month Pet Rent
7. Are there weight or breed restrictions on pets?
Yes
8. Is there a pet park?
No
9. What appliances are standard?
Gas range, refrigerator, garbage disposal, and air conditioning
10. Do you offer furnished apartments?
Yes, please contact the Leasing Office for details.
11. Do you offer Short Term leases?
Yes, our shortest lease term is 6 months.
12. Do you offer Corporate leases?
Yes, we offer corporate housing through VIA by Edward Rose. Please contact your Leasing Office for more information.
13. If I have a package delivered, will you hold it at the leasing office?
Due to COVID-19 we will no longer be able to accept packages in our office.
14. Are there building quiet hours or fees for using communal spaces?
Anything that can be heard outside of the apartment is deemed excessive noise, which is not permitted.
 
Admin
1. Does it cost anything to take a tour?
No
2. Do I have to make an appointment or do you accept walk-ins?
No appointments necessary, walk-ins permitted.
3. How accessible is the management at the local office?
During office hours and by appointment
4. How do I apply for an apartment?
Online at granadajacksonapts.com
5. How long does it take for an application to be approved?
24-48 hours
6. How much will I pay in up-front costs when I sign the lease?
Prorated rent, Security deposit, Administrative Fee, and Cable/Internet/Pet fees if applicable
7. Is there any specific advice you can give to a first-time renter?
Pay rent on time and call for service when needed.
8. What are my options for paying my rent?
Online, WIPS, and Mail
9. How do I pay my rent online?
You can pay through your resident services account.
10. Are there any monthly fees?
There are additional fees for Internet service and Dish Network.
11. Am I required to purchase renter's insurance?
Yes
12. Which utilities are included in my rent?
Gas, Water, Sewer, Trash
13. How do I set up my utilities?
Contact Consumers Energy to transfer electric service.
14. Which provider can I use for Internet and cable?
Bloom Broadband
15. Does this community offer a bonus if I was referred by one of my friends?
No
16. What are the policies about guests?
You are allowed guests. Be mindful of your neighbors regarding noise.
17. Can I get a price reduction if I sign a longer lease or pay for rent a year in advance?
No, rent is determined by lease term and move-in date.
18. If I transfer from one apartment community to another, will my security deposit transfer to the new community or do I need to pay another security deposit to the new community?
You must pay a new deposit.
19. Will I be allowed to sublet my apartment?
No
20. What fees will I need to pay if I have to break my lease?
Pay through a 60-day notice and twice your current monthly rent to terminate lease.
 
Location
1. Is there public transportation within close proximity of the buildings?
There is a Walmart Shuttle every Tuesday at 11am.
2. What is your community nearby?
Trillium Pointe Apartment Homes, I-94, Meijer, Baker College, Sam's Club, Home Depot, Target, and Kroger
3. Which school district are you in?
NorthWest School District
4. Where do residents shop?
Meijer, Jackson Crossings Mall, and Walmart
5. What's the name of the nearest coffee shop and how far is it from the property?
Biggby is 1/8th mile away.
 
Directions
1. How do I get to your community?
Via Springport Rd. east of Airport Rd.
2. What's the nearest cross street?
Springport Rd. and Airport Rd.
 

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